Help and Tax Advice
Please use the links and search function at left to navigate our Knowledgebase. We offer comprehensive explanations of the various tax items and elements needed to lodge your tax return online. We also answer the most commonly asked questions about tax lodgement in general and our services in particular.
Other Support Options
If you cannot find the answers to your questions in our Knowledgebase, contact us for one-on-one assistance from our tax professionals. For personalized help and advice regarding your tax return, we recommend that you register an account on our site and log in. Before you submit your tax return, you can contact our customer service team during select hours through the Live Chat option or by phone. After submitting a tax return, you can send us a message through the Contact Us window of your Status Page. The phone and email contact details are available on the Contact Us page.